top of page

Privacy & Compliance

GDPR Privacy Policy

Last updated: 29th January 2024

At The Wagtail Way, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information from you, including:

  • Personal Information: Such as your name, email address, postal address, and phone number, which you may provide to us when you make a purchase, register an account, or subscribe to our newsletter.

  • Payment Information: When you make a purchase on our website, we may collect payment details such as credit card information or other financial data. This information is securely processed by our payment service providers, and we do not store your payment information.

  • Usage Data: We collect information about how you interact with our website, including the pages you visit, your IP address, browser type, and device type.

  • Cookies: We use cookies and similar technologies to collect data and improve your browsing experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders and provide customer support.

  • To communicate with you regarding your account, purchases, and inquiries.

  • To send you marketing materials, promotions, and newsletters (you can opt out at any time).

  • To improve our website, products, and services.

  • To ensure the security of our website and prevent fraud.

3. Data Sharing and Disclosure

We may share your information with trusted third parties in the following situations:

  • With service providers and partners who assist us with website functionality, payment processing, shipping, marketing, and other business operations.

  • With law enforcement, government officials, or other third parties when required by law or to protect our rights, privacy, safety, or property.

  • In the event of a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties.

4. Security

We implement appropriate security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, so we cannot guarantee absolute security.

5. Your Choices

You have the following rights concerning your personal information:

  • Access and Rectification: You can request access to and correction of your personal information.

  • Opt-Out: You can opt out of receiving marketing communications from us.

  • Deletion: You can request the deletion of your personal information (subject to legal and contractual obligations).

To exercise any of these rights, please contact us using the contact details provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the date of the last revision.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Thank you for choosing The Wagtail Way. Your privacy and trust are essential to us.

GDPR Cookie Policy

Last Updated: 29th January 2024

1. Introduction

This Cookie Policy explains how our website ("we," "us," or "our") uses cookies and similar technologies to collect and store information when you visit our website. By continuing to browse or use our website, you agree to our use of cookies as described in this policy.

2. What are Cookies?

Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to make websites work efficiently and provide information to website owners.

3. Types of Cookies We Use

a. Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate our website and use its features.

b. Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors to our website and see how visitors move around when they are using it. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily.

c. Functionality Cookies: These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences.

d. Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.

4. How We Use Cookies

We use cookies for the following purposes:

a. To ensure the proper functioning of our website. b. To analyze and improve the performance of our website. c. To personalize your experience on our website. d. To provide targeted advertising and track the effectiveness of our marketing campaigns.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience.

6. Third-Party Cookies

We may also use third-party cookies for the purposes outlined in this policy. These cookies are set by a domain other than our website.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices and services. Please check this page regularly for updates.

8. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us at

bottom of page